Group Product Manager at Levi's Talks: Data for Beginners
The Product Podcast
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Data Driven Product Management - What's Customer Support Saying?
All data comes really in two different forms, quantitative data and qualitative data. I like to look at customer support as kind of like the front lines where I learn about things that are not working well on the site. You're also learning from customer support that things aren't working from promotions. There's a lot of different places where we get data and there's a lots of different ways that we can analyze it.
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