2min chapter

Product Love cover image

John Cutler, profilic writer and product management expert, joins the Product Love podcast

Product Love

CHAPTER

Search Is a Platform, and Everybody Needs It

A data scientist can only work with the domain that they're working it, right? So a support agent looking for help content is very different than you going to the uber help ap and looking for helpcontent. Like as a support agent, you know, you're looking for search terms. You're in the context of a ticket, so there's a lot of data right there about your support ticket. Meanwhile, when you are a consumer on your uberap looking for this for help content, we know about your location. We maybe know what's happened for your job,. The state of your trip, different things like that. It's complex. Men. These are the organizations we're working

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