Reorienting Safety: Human and Organizational Performance (HOP) with Todd Conklin
No Way Out
00:00
The Limits of Surveys in Organizations
This chapter critiques the ineffectiveness of surveys in gathering meaningful feedback and emphasizes direct communication as a more effective alternative. It discusses the contradictions inherent in survey results and the emotional impact on employees, advocating for a deeper understanding of attitudes rather than relying on static data.
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Transcript
