How to Be a Better Moderator on Reddit

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Gilbert helps to make the subreddit better by promoting the really good content. She also spends a lot of time policing the users, keeping posts on topic and stopping people from posting abuse. Even moderating something as innocent sounding as Ask Historians puts her in constant contact with the worst of the internet. In 2020, for example, Reddit shut down thousands of subreddits promoting hate speech.

Can we get rid of the bad bits of social media and keep the good? Is it possible to create a more positive social media experience than the one we get from the platforms that dominate the landscape today? In this episode, Elaine Moore asks what the social media platforms of the future should look like, and whether platforms designed for smaller groups of users with shared interests are the way forward.

We hear from writer and tech historian Benj Edwards about the BBS era of the early 1990s; University of Massachusetts professor Ethan Zuckerman; Sarah Gilbert, researcher at Cornell University and Reddit moderator; and Jonathan Abrams, partner at 8-Bit Capital and the creator of Friendster.

Presented by Elaine Moore. Produced by Edwin Lane and Josh Gabert-Doyon, Executive producer is Manuela Saragosa. Sound design by Breen Turner and Samantha Giovinco. Original music by Metaphor Music. The FT’s head of audio is Cheryl Brumley. Special thanks to Hannah Murphy.

Mentioned in this podcast:

The Lex Newsletter: Reddit and the API apocalypse

Discord has won over gamers. Now it wants everybody else

Reddit stands firm in clash with users as blackout on forums escalates

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