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3min chapter
Communicating what you really mean (with Misha Glouberman)
Clearer Thinking with Spencer Greenberg
How to Talk to Someone When They're Late
A typical conversation will go like this: Someone says it's nine-twelve and the person, oh traffic was really bad. But what you haven't said is that pattern of you being late all the time is a problem for us. There are all these things going on inside of the people's heads in that small conversation that aren't being said. The answer is to say those things out loud as they appear in your head.
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