Tips for Navigating Awkward Conversations in Business with Alicia Shaw
Negotiate Anything
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How Do You Control Your Emotions?
The key is to control your emotions and keep everybody focused so their emotions don't get problematic for the conversation. I usually advise that you have a phrase that you can come back to, depending on what the end result of the conversation is. For example, if you are going to have to terminate the individual's employment because of something that's happened, the decision has been made.
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