Then You've Lost Business Continuity

Robots can be as close to the human process as you can make it. It's a great thing about robots, because they're easy to inherit and support. But when someone comes along who knows how to use them but isn't familiar with that code you wrote, then you have lost business continuity. Unless you have an organizational capacity to say, ok, i've gone in and changed your process. I didn't automate it, i changed it. Now i have to go in and tell you how i changed it and how you can do it. And so that, unless you have built your robotic operating model and your team to afford for that, your developer could be writing cheques bigger