2min chapter

Masters of Scale cover image

Rapid Response: Finding windows of opportunity, w/Delta CEO Ed Bastian

Masters of Scale

CHAPTER

What Are the Repercussions of the Pandemic?

In the pandemic, you had to personally be more front and center for the brand internally and externally. I think Delta has been seen as transcending a bit of the airline space to a company. We're down to about 5% of our revenue base in a very short order. And not many companies were impacted as deeply as the airlines were.

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