Glassdoor Reviews

Employees, if they feel like heard and they feel like improvements are being made, are typically not going to be the ones leaving a bad review. So I think just having that constant feedback loop, and I feel like, in a franchise model, that's definitely harder. We have one of the things I think is worth mentioning is we have a knowledge and engagement team that work kind of with our franchise offices. They're kind of like the stepbrother and sister to talent acquisition because we work closely together.