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The Economic Cost of Being Dull
In this chapter, the hosts discuss the economic impact of being dull in marketing and estimate it is costing the British economy at least $68 billion a year. They explore the reasons behind dull campaigns, such as internal rules and systems that suppress creativity, and the lack of appreciation for the craft of building brands. They also highlight the need for brands to emotionally engage customers and differentiate themselves as challengers in order to be effective.