Secret Leaders with Dan Murray-Serter & Chris Donnelly  cover image

Andy Coulson: Most powerful man in British Media to a national disgrace - Lessons in Reputation management

Secret Leaders with Dan Murray-Serter & Chris Donnelly

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Rebuilding Trust in Crisis

This chapter explores the intricate process of restoring trust following personal and professional crises, focusing on the significance of integrity and authenticity. It discusses the necessity of genuine apologies and coherent improvement plans while navigating public scrutiny, particularly in leadership roles. Additionally, the dialogue emphasizes proactive reputation management and aligning organizational purpose with meaningful actions to maintain a positive public perception.

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