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The 5 Business Skills Every Design Professional Needs to Master / Ryan Scott / Ep. #222

Service Design Show

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Navigating Value in Design

This chapter discusses the necessity for design professionals to broaden their knowledge beyond traditional design literature, incorporating strategy, psychology, and behavioral economics. It highlights the challenges of demonstrating value in a cross-functional team and emphasizes the importance of collaboration while encouraging designers to adopt a flexible mindset and engage in data-driven conversations. Through practical examples, the speakers advocate for a strategic approach to enhance designers' influence and adaptability in business settings.

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