Empathic Listening Is a Long Term Thing

Stiles: Empathic listening is noticing something's going on for someone. It can be interior cognition, which includes inner thinking. And i'm curious about what you went through in bringing organizations around to this kind of thinking assomeone who was working most of the time as an independent consultant. Stiles: I think a lot of people at that same time are moving away from process oriented approach and toward an approach that looks at more of the intangibles.