Building Mood - Is Design a Lens?

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Siy: How do you feel like design has been a perspective, or a lens that you've used to build mood from day one? Siy: A lot of times i think of what i'm still doing now as being very similar to design. I think the biggest one is just understanding people and understanding customers,. And having that epathy and approaching things in a way where you're constantly a student.

In Episode #86, we explore reinventing mental healthcare, therapy, and solving the access problem. We’re joined by Mike Clare, founder and CEO of Mood Health. We cover how the current mental health care system is broken, the customer experience at Mood Health, and Mood Health’s payment model.

“In some ways, one of the things that's really frustrating is that mental health is kind of become this luxury, where if you have the money, you can get great psychiatric care. If you can't afford that, then the system kind of breaks down and it becomes much more challenging.” – Mike Clare

EPISODE GUIDE (LINKS, QUOTES, NOTES, AND BOOKS MENTIONED)

https://www.danielscrivner.com/notes/rethinking-mental-health-care-mood-health-mike-clare-ig-show-notes

FULL TEXT TRANSCRIPT

https://www.danielscrivner.com/notes/rethinking-mental-health-care-mood-health-mike-clare-ig-transcript

CHAPTERS

This episode is our definitive guide to solving the problem of access to mental health. In it we cover:

(00:00:00) – Introduction
(00:02:38) – Mike’s background and founding Mood Health
(00:07:19) – How the current mental health care system is broken
(00:10:07) – Defining mental health care
(00:12:04) – Psychiatry vs. talk therapy
(00:19:55) – The mental health care experience in America
(00:26:40) – Mike’s personal motivation in mental health care
(00:32:43) – The customer experience at Mood Health
(00:40:13) – Mood Health’s payment model
(00:48:45) – Designing for Mood Health

ABOUT MOOD HEALTH

Mood Health is opening up mental healthcare access to anyone with an internet connection. At the age of eight, Mike Clare's mom passed away suddenly, which left him grappling with depression that often felt crippling. He spent years seeing therapists and psychiatrists around the country, seeing firsthand just how broken the current system is. After spending a number of years at Juxtapose helping launch and scale incredible companies like Care/of, Great Jones, Perch, and Tend, he knew exactly what problem he wanted to tackle next, which is building a modern, mental and emotional wellness platform to give everyone great care at an affordable price, with the best clinicians, all accessible from anywhere.

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ABOUT DANIEL SCRIVNER

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