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How to Digitally Transform to Improve Patient Outcomes
It's going to be less digital transformation, what we would say, stop thinking about how and think about why are you doing this transformation? What are the key drivers from a customer perspective, an organizational perspective? Who are the key stakeholders externally? And then also what are the KPIs and metrics that you're going to measure to ensure success? Can you give us an example of one organization or one use case that you feel has been particularly successful? Using these approaches, you suggest what did they do? What were the results and how can we do it too?