
268: How Working As A Collections Agent Helped Paco Understand The Emotions People Have About Money
The Clever Girls Know Podcast
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How to Be Empathetic in a Collection Space
Even in the personal finance space, and I saw that a lot. It could be when something is so difficult that if you allow yourself to get sucked into it, you may not be able to get out of it. People put up these type of barriers where they just don't deal with it. And as a result, they become cold. Yeah. Without even realizing it because they're in a way protecting their own emotions and protecting themselves and their, their energy and all of that. So given the, the conversation, what did you learn about the deep emotions that people who are in this collection space were navigating? Like what were some of the common feelings or range of emotions that you saw
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