EP 63 | Jay Nathan & Jeff Breunsbach (Customer Imperative) How to set up Customer Success for churn shattering results.
CHURN FM
00:00
The Importance of Adapting Health Metrics to Fit Customer Needs
The industry that customers in may actually be the primary health factor right now. and interesting how like specific timing now as well we're talking about sort of the covid pandemic I guess as well so it's not only being adaptable to the value that the product delivers and how it shifts over time but also how the time itself impacts thevalue that the customers receive at the end of the dayYeah you want to jump on that you're just sad to that yeah.
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