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#82 James & Per & Heather give consumers rights

UX Podcast

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The Importance of Clear Text in E-Commerce

The law is very specific here that the wording on your checkout buttons aside from anything else can cancel the order. You have to advise customers of their legal rights before they tick the button to begin the download. It's asking for a consent process, an informed consent process in front of a process that you do in half a second without thinking.

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