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Sales Is EVERYTHING in Business - How to Win at the Game of Sales With Sean O'Shaughnessey - Part 2 of 4 (MU Classic)

Millionaire University

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The Art of Listening in Sales

This chapter emphasizes the crucial role of effective communication in sales, highlighting that listening is more important than talking. It introduces open-ended questions as a strategy to uncover a customer's needs and pain points while advocating for a discovery mode in sales that prioritizes understanding over aggressive pitching. By using empathy and trust-building techniques, the chapter illustrates how sales professionals can create meaningful connections that lead to successful outcomes.

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