EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
CHURN FM
00:00
Is Customer Success the Next Next Thing?
A marketing for c s, owned by c s, budgeted within c s. Is the next next thing that i'm after. O a, so it's licke, almost like a full fledged operation team for a company. But just having s with in papi, that' absolutely correct. And if you wantd a look under the hood of what may be next. A, i would say, for for teams like us, a, i would says, s us marketing. Thet owns is.
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