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S3 E4 - John Willis - Why Deming Still Matters (Sample Audio Book)

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The Grand Social Experiment at Hawthorne Works

Gene Sernan's mother Rose worked at Hawthorne Works, the site where W. Edwards Deming interned in the 1920s. The industrial town was a hub of innovation and cutting-edge technology during the early 20th century. In many ways it looked like a company town - with its own power plant, fire department, railroad,. everything else needed to build a factory. Once workers walked through the gates they were on their own; no one could stop them.

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