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#144 Gary Klein: Insights For Making Better Decisions
The Knowledge Project with Shane Parrish
Learning Through Storytelling
People learn with a learning loop: You have an experience, you reflect on the experience, that reflection gives you an abstraction. Many organizations don't take advantage of stories, and we've just finished a project for a petrochemical group about using stories to try to get at these kinds of expertise and communicate them. Stories are not hampered by the limitations of language because now we have an incident account that we can drive.
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