12. How does Walmart connect digital and physical retail experiences?
Future Proof
Has the Pandemic Changed Retail?
The pandemic hit every customer and every american in many, many different ways. Many customers preferred an e commerce offering as a result oft safety that that allowed for them to leave their homes. As the pendemic started to become a little bit more like a new normal, we noticed that people were just as much going back in the store. They were actually purchasing more during a shopping trip. Their frequency decreased in terms of the number of times they went to walmart's store but what they purchased in store was vastly different.
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