Building Strong Teams and Culture in Healthcare IT

July 4, 2024: Michael Restuccia, SVP and CIO of Penn Medicine, explores the complexities and triumphs of leading a major academic medical center's IT department for over 17 years. How does one maintain momentum and innovation over such a long tenure? Michael delves into the importance of building a strong, mission-driven team and fostering a collaborative culture, especially in a hybrid work environment. They discuss the challenges of balancing budgets, the evolution of electronic health records, and the cautious yet optimistic approach to integrating AI in healthcare. What qualities make a successful team member in such a demanding field, and how do you retain top talent amidst fierce competition? Michael also shares insights into how technology can reduce administrative burdens for clinicians, improve patient care, and drive operational efficiency. This conversation provides a deep dive into the strategic thinking required to navigate the ever-evolving landscape of healthcare IT.

Key Points:

1. Leadership Challenges
2. Team Building
3. Budget Management
4. EHR Evolution
5. Technology Integration

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