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Advancements in Online Dispute Resolution and Legal Tech Innovations
The chapter delves into the acquisition of ODR .com by the American Arbitration Association, signaling a significant move towards tech-driven dispute resolution led by Bridget McCormick. It discusses the latest developments in arbitration technology, including the automation of loading dockets and the creation of a cloud-based knowledge management system with AI integration. The conversation also highlights the emergence of new legal tech innovations, particularly in the realm of artificial intelligence and document integration.