1min chapter

The Home Service Expert Podcast cover image

Saying It Right: Strategies for Effective Customer Communication

The Home Service Expert Podcast

CHAPTER

Effective Communication Skills and the Concept of 'Elephants Don't Bite'

Joel Weldon, a personal speaking coach, emphasizes the significance of communication skills in the home service industry. The concept of 'Elephants don't bite' is explored, illustrating how small things can have a big impact.

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