Fintech Insider Podcast by 11:FS cover image

993. News: Visa’s exit from US open banking, free subway rides from Revolut, and the great UK meal deal debate

Fintech Insider Podcast by 11:FS

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Fintech Innovations and Customer Engagement

This chapter explores the latest marketing strategies employed by fintech companies, particularly Revolut's unique promotion of free subway rides in New York City. The discussion analyzes how such campaigns can attract younger demographics, improve customer retention, and enhance competitive positioning in the financial services market. The impact of AI technology in customer support and the complexities of integrating it into business practices also feature prominently within the conversation.

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