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Risk Management Expert: Enhancing COI Reviews, Addressing Risk in Inexperience & Modernizing Insurance Practices

Risk Management: Brick by Brick

CHAPTER

The Evolution of Technology in Risk Management

This chapter explores the advancements in risk management technology, particularly in Certificate of Insurance (COI) tracking, transitioning from basic paper methods to advanced agency management systems. It emphasizes the importance of human oversight in AI-driven processes and the critical balance between technology and human judgment in risk evaluation. The discussion also highlights the evolving role of risk managers, the need for mentorship in the insurance industry, and the significance of understanding industry-specific practices to enhance collaboration, particularly in construction.

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