Jenny Mascaro – Compassion in Healthcare
Mind & Life
The Importance of Confidence in Healthcare Communication
Hospital chaplains are in a fantastic place to try to address the needs of individual healthcare providers, but also of teams that really need to work together with kindness and compassion. We can use what we're learning to then go back and further refine the training or it can be used in other types of training. And so especially given what we're finding, if it is the case that there is this sort of confident leadership type of communication that is particularly effective, can we ramp that up even more? Can we identify how that is trained up? That's exactly where our mind is.
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