“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

How AT&T's CEO Just Exposed the Engagement Survey Con Game

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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Intro

This chapter delves into the complexities of employee engagement as prompted by a leaked note from AT&T's CEO. It critically examines the limitations of engagement surveys in accurately reflecting employee sentiment and commitment, raising concerns about their effectiveness.

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