Smart Talks with IBM cover image

How Infrastructure is Powering the Age of AI

Smart Talks with IBM

CHAPTER

AI Innovations in Government and Business

This chapter discusses the applications of AI within government agencies like the IRS, focusing on data management and security. It further explores the transformative potential of AI for small businesses, especially in enhancing customer service and streamlining operations. The conversation highlights the need for efficient processes while underscoring the balance between automation and personal interaction in customer experiences.

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