How The First Concierge in the US is a Futurist - Tom Wolfe, Fairmont San Francisco
Hospitality Daily Podcast
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The Importance of Remarkable Hospitality
Remarkable hospitality is very simple. It's something that when you go home and you're nursing your dry martini at home, or maybe you picture on the TV comes on, oh, isn't that the nacional in Havana? Just by seeing a corner of the dining room. And so it's being conscious of your other guests. So as we're thinking about providing hospitality, we also need to think about what is going to be the implication of my other guests.
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