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Leadership and Rapid Decision-Making in Crisis
This chapter examines the essentials of managing a retail business while highlighting the role of a strong leadership team and efficient fulfillment strategies. It also discusses the swift decision-making processes during the pandemic, specifically in the production of ventilators, and the importance of expert guidance in navigating challenges. The speakers reflect on their past experiences, emphasizing learning from failures and the value of proactive problem-solving in high-stakes scenarios.