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S18 Ep1: Sean Campbell - Breaking Through the Virtual Wall With Effective Communication
ISF Podcast
The Positives of Virtual Communication
In a virtual environment, if you don't have all those non-verbal cues, you have to listen for the silence. It's the manager's job to probe right into that silence and figure out what's going on. Another big thing is in an office setting, we watch for people not paying attention. We watch for people kind of checked out on their laptop.
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