Navigating the Founder’s Turmoil

This chapter explores the multifaceted roles of a founder within an organization, illustrating the challenges faced during leadership transitions. It delves into the emotional and operational struggles of a well-known pizza chain under new leadership, highlighting the impact of quality and culture on performance. Additionally, the discussion touches on broader societal issues and the complexities of vocalizing economic concerns, revealing the burdens carried by founders in their pursuit of excellence.

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