34: The Discomfort Zone with Marcia Reynolds
Everyday MBA
00:00
How Can Leaders Turn Difficult Conversations Into Break Throughs?
martia reynolds is the author of comfort zone, how leaders turn difficult conversations into break throughs. She explains that these techniques are most effective when you're dealing with someone who's kind of stuck in the way that they think. We have to say things and ask questions that do make them stop in their tracks and examine their own thoughts or behaviour.
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Transcript
