2min chapter

The Data Exchange with Ben Lorica cover image

Using Data and AI to Democratize Entity Resolution and Master Data Management

The Data Exchange with Ben Lorica

CHAPTER

The Future of CX Is Coming

LLM is in every conversation Really? Yes 100 every single conversation. You know at least 20% of the folks I talked who tell me how they're using it in their own life or in their work in their job Yeah, and this this ran the gamut right so some are in really highly regulated industry So they tend to be more careful about what they do. Well, here's my test: If it gave you a different answer tomorrow Is that gonna be a problem right? That is true then you’re not using it the right way. And explainability in explainability what happens in the inserted conversationYou get the explainability out of the Jslo not a sense.

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