Are You Going to Refuse to Quit?

"I got lucky and both unlucky with this. But one of the things that really helped shape my perspective, andi it leaked into my career," she says. "If you're having a number of bad months, and you're actually trying things to make it better, and it's not getting better... i always think it makes sense to frontload that work." She adds: 'Act with urgency if you're not feeling like something is great'