Ever feel like your business is outgrowing you?
Like you’re stuck in the daily grind, managing everyone and everything, and somehow still have no time to think big?
Been there. 🙋🏻♀️
In this episode, I’m pulling back the curtain on how I hired my right hand: our Chief Operating Officer (COO)—and what that decision has meant for scaling our business beyond 7 figures.
It all started with a simple question Jade (now our COO) asked me:
“What would make you fire me?”
😳 Cue the mic drop.
And in that moment, I realized… if I couldn’t answer that, I wasn’t leading with clarity.
So we’re diving deep into:
- How I knew it was time to hire an integrator
- What role I hired for before calling her “COO” (hint: humility check)
- The Harvard Business Review article that changed the way I viewed operational leadership
- The one KPI I gave her (yes, one)—and why it works like magic
- The real reason I trust her to lead even when I’m not looking
- How we define success together, not just in numbers but in execution
Whether you’re a 7-figure founder looking to scale to 8, or you're dreaming of finding someone to help carry the load of building a big business with heart—this episode is your guide to making that vision a reality.
Spoiler alert: It’s less about resumes and more about trust, alignment, and execution.
Grab your notebook—you’ll want to jot this down.
Click >>PLAY<< to hear all of this and:
[00:02] How the question “What would make you fire me?” sparked a leadership reflection
[00:08] When I knew I needed a COO—and the chaos that led me there
[00:13] The Harvard Business Review insight that changed how I hire
[00:21] The unusual path I used to test and promote our COO
[00:31] Why I only gave her one KPI—and how it works better than a spreadsheet
[00:38] What my COO does that I could never do myself
[00:44] Questions you should ask yourself before hiring your right hand
[00:54] What would make you fire your COO? Define it—before you need to
Listen to Related Episodes:
>>Harvard Business Review Article Mentioned<<
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Click >>PLAY<< to listen now!
For full show notes, visit jasminestar.com/podcast/episode539
