ChatGPT is here to stay. Where will it take us?
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
GPT technology has been on everyone's lips since it was released by OpenAI last November. In December, Intercom co-founder and Chief Strategy Officer Des Trainer and Director of Machine Learning Fergal Reed sat down to talk about the reaction to chat GBT. Earlier this week, Fergal revealed a selection of really exciting AI features in Intercom. On today's episode, they're back for a wider discussion about GPT now we're two months since its release. They discuss everything from skepticism about how transformative it really is, to how it will reshape business communications.
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