Whenever someone feels attacked, they will defend themselves. Even if the point you're making is actually solid, the way you're coming at them negates their ability to receive it. Why is it so hard to people? They don't want to do the work of correction. The work of correction can entail the healing. It's also conditioning. If people have been brought up in households and environments where this is how they talk to each other, it's foreign to speak in a more loving and positive way. So now they have to reprogram themselves. That's a lot of work.