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How Conversational AI will Improve Your Customer Success with Noelle Silver of Microsoft

HumAIn Podcast

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Microsoft's Strategy for Translating Text to Text

Linguists are harder to come by, more expensive to come by. You have to have a pretty decent natural language model that's not just voice, but also graphical. Ultimately, if you look at some of our speech services and some of the speech services really broadly, you're looking at a text translation happens. So oftentimes companies like Microsoft are like, do we really need that middle part? How much work do we need to spend in that text translation piece?

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