Is That Your Need?

"We don't have the literacy to do things on the basis of enriching life," says Marshel. "So what need of yours is met by this person being on time? For ex i don't know if any of these are close to your needs, but mine might be", he asks a giraffe boss. 'How can you do it out of that joy of meeting his need and not have that other stuff get in?' Says Marshel as they discuss how to give performance evaluation in giraffes.