If you trap a person physically, we find these hidden wells or reservoirs of energy and we tend to fight very strongly. But when we're trapped psychologically, that kind of flailing response is very unproductive because it leads us to become scattered. We respond intuitively and instinctively, which often isn't the right way to go. So the first thing you've really got to do is to turn down the temperature, to take a bit of a breath, to pause. And in the book I talk about a number of examples of people who have been very successful - they are surprisingly likely to spend significant chunks of time effectively doing what looks from the outside like nothing.

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