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Ep 302 Michael Kaplan - The Shotgun Breakup

Built to Sell Radio

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What Is Your Net Promoter Score?

Wei: Net promoter score, ill just define that for our audience. Scales yer to ten. How likely are you to recommend this company to a friend or colleague? Wei: We had no idea what to expect, but we we had probably 35 % giveer take of a past customer customers thad just a service taking the survey. The cool thing not that this is a lissin three 60 commercial, but that particular software would let you dive in behind the numbers.

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