3min chapter

Dear HBR: cover image

Remote Feedback

Dear HBR:

CHAPTER

The Importance of Listening

If you're not going to be engaged in the meeting, then you shouldn't have your camera on. I had a friend who became the leader of an organization and he realized that part of being a leader was becoming much more aware of the signals that these inadvertent things send. Sometimes it's such a welcome piece of input to say to somebody, look, we could probably help you manage your schedule a bit better.

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