2min chapter

Because You Need to Know® cover image

Demystifying Artificial Intelligence and the Environmental Impact of Digital Technology with Rachad Najjar, Ph.D

Because You Need to Know®

CHAPTER

The Role of Emotional Intelligence in Knowledge Management

This chapter highlights the crucial role of emotional intelligence and empathy in knowledge management, stressing that interpersonal skills are as vital as technical abilities. It encourages listeners to reach out for further insights and support in their knowledge management journey.

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