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Navigating Trust and Misinformation in Social Media
This chapter explores the intricate dynamics of trust in information sharing on social media platforms during crises like COVID-19. It examines the balance between content moderation, free speech, and the pressures faced by tech leaders in addressing misinformation. The conversation reflects on the evolving role of humor in communication and the relationship between major tech companies and governmental expectations, showcasing a shift from skepticism to trust in management.