Building Trust, Building Relationships

As a service designer you never stop learning. But as you may have noticed already textbooks will only get you so far. Pretty quickly you'll want to discuss details and nuances of our practice that aren't easily captured in traditional literature. So how do you continue developing your skills once you reach that point? In the old days you would join a guild. The bakers, blacksmiths or brewers. Today these guilds are more commonly known as professional learning communities. These communities offer you the opportunity to learn from others, find support and provide the space to reflect on your work. But a community doesn't magically appear right in front of you. So in this episode you're going to hear how and where you can find a community where you feel at home. --- [ GUIDE ] -— 00:00 Welcome to the Show 03:00 Who is Natalie 04:15 What is a community 09:45 The limits of online 14:15 Growing through engagement 16:00 Starting a community 23:45 The importance of ownership 25:45 Longevity of communities 31:15 The catalysts 34:45 Enabling interaction 39:15 Trust and vulnerability 42:15 Deep versus wide 46:00 Closing thoughts --- [ CIRLCE ] -— Join our community our in-house service design professionals at the Circle. https://www.servicedesignshow.com/circle/