Chipotle's Portion Paradox

This chapter explores the fluctuating portion sizes of burrito bowls at Chipotle, delving into personal experiences and the broad consumer backlash they generated. A study reveals disparities in food weights across locations, leading to a significant lawsuit and stock price drop for the company. The hosts blend humor and anecdote as they discuss the intricacies of customer interactions and the legal implications of perceived grievances in the modern market.